COVID-19 Response Updates

At Dartmouth Coach, the safety of our passengers and employees is our #1 priority.

Our Commitment to You During COVID-19

We have always been committed to upholding our high standards of excellently maintained coaches and facilities, trustworthy service, and a comfortable travel experience, but given the worldwide spread of COVID-19, we’ve instituted extra precautions for the health and well-being of our employees and our passengers.

We have modified our fleet of motorcoaches, updated our terminals, expanded our cleaning procedures, and adapted our travel and ticketing policies, for your safety and peace-of-mind.

For more information on what we’re doing to keep you safe, visit Our Clean Commitment page.

We know plans change, and we’re here to help.
Visit our Customer Service page for ways to contact us, and to learn about how we’ve adapted our ticket and refund policies to make things more flexible for you. We understand this is a difficult time, and travel plans change. If you have any questions, please send us an email and let us know how we can assist you.

Stay Informed
Please sign up for travel alert emails here and/or monitor our website for updates. All new service information will be posted on our website at, as soon as it becomes available.

New York Passengers
Friendly reminder about the New York Traveler Health Form…

New York State has issued a travel advisory for anyone entering the state from states or territories that are experiencing recent, significant, community-wide spread of COVID-19. All out-of-state travelers from designated states must complete the Traveler Health Form. Travelers who leave the airport without completing the form will be subject to a $2,000 fine and may be brought to a hearing and ordered to complete mandatory quarantine. Travelers coming to New York from designated states through other means of transport, including trains and cars, must fill out the form online. For more details and the latest information, please visit the New York State COVID-19 Travel Advisory web page:

When you are ready to travel again, know that we’ve done everything we can to be ready for you.

– Dartmouth Coach

Questions about your tickets?

As a reminder,  you may use your tickets to travel any day or time through December 31, 2021 (with the exception of New York service) If you plan to use the tickets within that time frame, there is no need to return/exchange them even if there is a different time noted on the ticket – just print out your boarding pass and present it to the driver when you are ready to travel. If you have further questions, please send an email to

Please Note: We take great pride in providing outstanding customer service and make every effort to respond to questions and concerns in a timely manner. Due to limited staff, processing times for inquiries and requests are longer than normal. We appreciate your understanding during this challenging time.

STAY INFORMED – Get the latest at