SERVICE UPDATE Updated May 7, 2020
As a result of the coronavirus pandemic, effective March 28, 2020, Dartmouth Coach will suspend all operations until further notice. Please sign up for travel alert emails here and/or monitor our website for updates as we have them. Click here to view service update details.
Please be aware that all of our Customer Service agents are working remotely for their safety and are not available by telephone until further notice, which has resulted in unusually high email volume. Please know that we are making every effort to reply to each customer directly. In some cases this is not possible and we apologize. Refunds are being processed in the order in which they are received and may take up to 60 days to complete. You will receive a confirmation email once your refund has been completed.
For service updates, please monitor our website. All new service information will be posted on our website at DartmouthCoach.com, as soon as it becomes available. Thank you, and take care.
Concord Coach Lines cannot offer refunds for lost, stolen or destroyed tickets. If your ticket is lost, you will need to purchase a new one. If, however, you are able to locate your misplaced ticket, we will be happy to provide a refund.
Refunds will not be given if a bus is delayed. Every effort is made to operate according to published schedules. Connections are not guaranteed and schedules are subject to change without notice. Circumstances sometimes develop beyond our control and Concord Coach Lines cannot hold itself responsible for errors in timetables, inconvenience or damage resulting from delayed coaches.