For Boston & Logan Airport tickets: If you have purchased an “e-ticket” and need a refund, please send an e-mail to firstname.lastname@example.org. Please note that there is a $3.00 administration charge for all “e-ticket” refunds. Please be sure to include your name and your ticket number.
For New York City tickets: Online ticket refunds must be made 24 hours before departure time or the ticket is non refundable. Please call 603-448-2800 to initiate the refund. A $10.00 per trip transaction fee will be applied for all refundable tickets.
For New London tickets: Online tickets are non-refundable. If you purchased a ticket at the terminal, and would like to refund those tickets, please mail those tickets to Dartmouth Coach, 7 Langdon Street, Concord, NH 03301, attn: refunds.